Jersey Delivery Details
Standard Delivery Item
3 to 5 Working Days
Free island-wide delivery service on all orders.
Most products are too big to go through the letter box therefore somebody should be home on the day of the delivery. If this is not possible please leave us instructions of where to leave your order in the ‘special instructions’ box in the cart
Longer Delivery Item
In order for us to offer you the best possible selection, some items cannot be delivered in less than 5 business days. The most common reasons for this is the item is restricted to road freight, or requires extra time to prepare for delivery.
Large Delivery Item*
Some items may require extra shipping time. We will contact you once receiving your order should this be the case.
Standard Delivery Item – 2 to 3 Working Days
Large Delivery Item
UK & European Delivery Details
We aim to dispatch all orders within 48 - 72 hours, Monday to Friday.
All goods are shipped via Jersey Post, Royal Mail and your local Postal Authority.
Large delivery items are only delivered to Jersey customers.
Please ensure your delivery address is correct before completing your order. We are unable to take responsibility for the delay or loss of a package/order when incomplete or incorrect delivery address details have been provided to us.
In the event of non-delivery, please allow up to 21 days before contacting us (28 days for International customers). Postal Network regulations mean that unfortunately we cannot follow up on missing items before that time.
If your order has not arrived after the quoted periods of time, then please contact us, so that we can resolve the issue.
Most of our deliveries reach you usually within 4 to 8 working days after dispatch, however please allow up to 10 working days.
Delivery times may vary at or around Christmas time.